How do I start a new chat?
Desktop
Starting a chat on the desktop client is straightforward and convenient. Here's how:
- Step 1: Look for the compose icon.
Upon opening the desktop client, locate the compose icon next to the search bar. It usually resembles a pen and paper.

- Step 2: Enter contact details.
Click on the compose icon or directly select the search bar and start typing the number or email address of the person you want to reach. As you type, you'll notice a "Start a Chat with..." option followed by the information you provide.

- Step 3: Begin the conversation.
Once you've entered the required contact details, press Enter or click on the suggested contact to search for them in any available networks you have been connected to. Once your network of choice has been selected, a new chat window will open. You're now all set!
iOS
On iOS devices, you can easily initiate a chat using our dedicated mobile client.
Here's what you need to do:
- Step 1: Locate the compose icon.
Upon launching the iOS App, search for the compose icon, typically located at the top-right corner of the screen. It may appear as a pencil on paper.

- Step 2: Enter contact details.
Tap the compose icon and begin typing the number or email address of the person you wish to start a conversation with. Alternatively, you can browse your contact list by selecting the appropriate option on the screen.
- Step 3: Start the chat.
Once you've entered the required contact details, tap on the suggested contact to search for available networks. Once your network of choice has been selected, a new chat window will open. You're now all set!
Android
If you're using an Android device, starting a chat is just as simple as on iOS.
- Step 1: Find the compose icon.
After launching the Android App, locate the compose icon, typically positioned at the bottom-right corner of the screen. It may appear as a pencil.
- Step 2: Enter contact details.
Tap on the compose icon and start typing the number or email address of the person you want to chat with. You can also search through your contact list by selecting the appropriate option on the screen.
- Step 3: Initiate the conversation.
Once you've entered the required contact details, tap on the suggested contact to search for available networks. Once your network of choice has been selected, a new chat window will open. You're now all set!
FAQ
Where can I start a group chat?
Currently, only on Android and only for the Android SMS network.
I can't find the person I'm looking for in a particular network. What do I do!?
Most likely, you're looking for them in a network we don't support starting a chat with yet. Currently, Telegram, WhatsApp, iMessage, and SMS are the networks we support starting a new conversation.