How to connect Viber to Beeper

TL;DR: Connect Viber by scanning a QR code with the Viber app on your phone, and your Viber chats will appear alongside everything else in Beeper.

Overview

Once Viber is connected, your Viber conversations arrive in Beeper like any other chat. You can send and receive messages, share media, react, use mentions, and take part in groups, communities and channels.

Your phone stays part of the setup. Beeper connects to Viber by linking to the account on your phone, in much the same way Viber Desktop does.

Before you start

You will need the Viber app installed and signed in on your phone, because connecting Viber to Beeper uses a QR code that you scan from the Viber app.

You can connect Viber either as an on-device connection or through Beeper Cloud. If you would like to understand what that choice changes, our guide on Beeper on device vs Beeper Cloud walks through what goes to Beeper's servers in each case.

How to connect Viber

If the QR code does not work

A QR code is only valid for a short time, so if yours has been on screen a while, close the screen and reopen it to generate a fresh one.

If a scan does not complete, you can start again straight away and your existing connections will stay connected. Cancelling a part-finished login will not disturb anything you already have set up.

What you can do with Viber in Beeper

• Send and receive messages, media and stickers, including animated ones.
• React to messages, and use mentions in groups and communities.
• Take part in groups, communities and channels, following the permissions Viber gives you.
• Create a new group, and add or remove people in your private groups.
• Vote in polls.
• Use disappearing messages.

What is not available yet

• Chat history backfill for Viber is limited and may not backfill all chats. How far back your history reaches can vary, and some older media may not transfer.
• Calls are not supported. You will see a notice while a call is ringing, but you cannot make or answer Viber calls in Beeper.
• Joining a chat by invitation link is not available.
• Some Viber Premium behaviour has limits, including view-once media and disappearing messages.
• Some channel details do not carry across, including anonymous vote totals and the way quiz results are shown.
• Older media and some past activity may not come through when your history syncs.
• ChatGPT chats 

Frequently Asked Questions

1. Do I need the Viber app on my phone to use Viber in Beeper?
   Yes. You need the Viber app installed and signed in on your phone. Beeper connects by linking to the account on your phone, much like Viber Desktop does, and you'll scan a QR code from the Viber app to set it up.
    
2. Where do I find the QR scanner in Viber?
   • Viber on Android: Tap ••• More on the bottom left, then tap the QR code icon on the top right.
   • Viber on iOS: Tap ••• More on the bottom left, then go to Settings > Account > Desktop and Tablets and tap the QR code icon on the top right.
      
3. I'm setting up Beeper on my phone. How do I scan a QR code that's on the same device?
   On Beeper iOS or Android, Beeper shows you a link instead. Copy it and open it on another device, then scan the QR code from that device with Viber. If you're connecting on-device, Beeper also emails you the link, so you can just open it on your other device.
    
4. Should I connect Viber on-device or through Beeper Cloud?
   Both work. The difference is what goes to Beeper's servers. Our guide on Beeper on device vs Beeper Cloud explains each option.
    
5. My QR code isn't working. What should I do?
   QR codes are only valid for a short time. If yours has been on screen for a while, close the screen and reopen it to get a fresh one.
    
6. Will restarting a failed connection affect my other accounts?
   No. You can start again right away. Your existing connections stay connected, and cancelling a half-finished login won't disturb anything you've already set up.
    
7. What does the "sync your chat history" prompt in Viber mean?
   After you scan the QR code, Viber asks whether to sync your chat history. Select Sync. Your existing Viber conversations will then start showing up in Beeper.
    
8. Why don't I see all of my older Viber chats or media?
   Chat history backfill for Viber is limited. How far back your history goes can vary, and some older media and past activity may not come through when your history syncs.
    
9. Can I make or answer Viber calls in Beeper?
   No. Calls aren't supported. You'll see a notice while a call is ringing, but you'll need to use the Viber app to make or answer calls.
    
10. Can I join a Viber chat from an invitation link in Beeper?
    Not yet. Joining a chat by invitation link isn't available.
     
11. Do groups, communities and channels work?
    Yes. You can take part in groups, communities and channels, within the permissions Viber gives you. You can also create new groups and add or remove people in your private groups. Some channel details don't carry over, such as anonymous vote totals and the way quiz results are shown.
     
12. Do disappearing messages and Viber Premium features work?
    Disappearing messages are supported. Some Viber Premium features have limits, including view-once media and disappearing messages.
     
13. Can I vote in Viber polls from Beeper?
    Yes. You can vote in polls.
     
14. Can I delete the Viber native app after connecting Beeper?
    No. Considering Beeper connects as a linked secondary device, the native app must remain installed.
     

Still having issues?

If Viber will not connect or your chats are not syncing as you expect, contact us at help@beeper.com, or use Report a Problem in Beeper so we get your logs with the bug report.