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Beeper Android: Is your app failing to sync in the background?

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TL;DR: Ensure the app is set to unrestricted background activity and allows background usage.

Are you experiencing difficulties with your mobile application failing to synchronize in the background, causing you to miss important notifications?

This issue is usually related to device or setting configurations. To troubleshoot, please review and follow these steps. If you continue to miss notifications due to background sync problems, please submit a report for the message that didn't trigger a notification.

  • Go to Android Settings → Apps → Beeper:
    • Permissions: Disable “Pause app activity if unused”
    • Mobile data usage:  Enable “Background data” and “Unrestricted data usage”
    • App battery usage: Enable “Allow background usage”

(Please consider these as recommendations, we are not responsible for any overage Data plan overage)

Huawei devices

This seems to be a common issue with Huawei phones and tablets. The manufacturer's support website has more information.

Unable to run background apps on my HUAWEI phone/tablet

 

 

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