Let's talk about reporting problems to Beeper… Its easy!

Desktop

You can report a problem by:

1. Take a screenshot of the problem.
2. Click on the gear icon above the inbox.
3. Click Report a Problem → again Report a Problem
4. Fill out the form that follows, and add screenshots/videos as necessary.
5. Hit Submit Report.

If the issue is related to a specific message, ie a message failing to send, please follow these instructions which add additional details to the report:

1. Find the message with a problem.
2. Take a screensho.
3. Right-click the message in question. Then select Report a Problem.

Android

You can report a problem by:

1. Click on your profile icon in the upper-right corner.
2. Hit Report Bug.
3. Tap on Report a Problem
4. Fill out the form that follows, and add screenshots/videos as necessary.
5. Hit Submit Report.

To report a problem with a specific message, you can:

1. Long press a message.
2. Hit Report a Problem

iOS

You can report a problem by:

1. Tapping on the gear icon in the upper-right corner.
2. Hit Report Bug.
3. Tap on Report a Problem
4. Fill out the form that follows, and add screenshots/videos as necessary.
5. Hit Submit Report.

To report a problem with a specific message, you can:

1. Long press a message.
2. Hit Report a Problem.

If you find yourself in a situation where you can't open any of the Beeper Apps, send us an email over at help@beeper.com !