Desktop

If the issue is related to a specific message, you can not report a problem directly from the message in question. You can do this by right-clicking the message and selecting Report a Problem.

Android

You can report a problem by:

1. Click on your profile icon in the upper-right corner.
2. Hit Report Bug.
3. Tap on Report a Problem
4. Fill out the form that follows, and add screenshots/videos as necessary.
5. Hit Submit Report.

To report a problem with a specific message, you can:

1. Long press a message.
2. Hit Copy Support Info
   3. Go back to the inbox, and hit your profile icon in the upper-right corner.
3.  Tap on Report bug → Report a problem → and paste the Support Info in the report to specify which message(s) you are referring to.

iOS

You can report a problem by:

1. Tapping on the gear icon in the upper-right corner.
2. Hit Report Bug.
3. Tap on Report a Problem
4. Fill out the form that follows, and add screenshots/videos as necessary.
5. Hit Submit Report.

To report a problem with a specific message, you can:

1. Long press a message.
2. Hit Report a Problem.