Beeper Android: Custom Notification Sounds and App Crashing on Xiaomi, Vivo, and POCO Devices

If your Beeper Android app crashes when opening it from a notification banner, especially on Xiaomi, Vivo, and POCO devices, you'll find out why and how to fix it here.

TL;DR: This is caused by how these devices handle custom notification sounds internally. Here’s a guide to understanding and resolving the issue.

Why This Happens

The issue is specific to how these devices handle custom notification sounds with certain apps. This incompatibility causes the app to crash when triggered by notifications.

• Affected Devices: Xiaomi, Vivo, and POCO Android phones.
• Symptom: The Beeper app crashes when launched from a notification banner.
• Cause: This issue occurs when a custom notification sound is set for Beeper on these devices.

Solution

To resolve this issue, avoid using custom notification sounds for Beeper. Here’s how to change the notification sound back to the default setting:

1. Open Device Settings:
   1. Go to your device’s Settings menu.
2. Navigate to App:
   1. Search for Beeper in the Apps or Manage Apps section.
   2. Tap on Notifications or a similar option.
3. Adjust Notification Sound:
   1. Locate the option for Notification Sound or Ringtone for Beeper.
   2. Change the sound setting to Default or a system-provided option.
   3. Avoid selecting any custom sounds stored on your device.
4. Restart Beeper:
   1. Close and reopen the Beeper app to ensure the settings take effect.

By following these steps, you should be able to prevent crashes and enjoy a smoother experience with the Beeper app.