Beeper's Inbox is designed to help you hit that elusive Inbox Zero. This guide will help you navigate all the buttons and tricks you’ll need to learn to master the Beeper Inbox on all of our clients.

The Design: Desktop

Your Desktop Inbox will be separated into three sections:

Favorites

These are the chats that you choose to set up as Favorites. Hence, they are always accessible. You can add to Favorites by right-clicking the chat and choosing Favorite.

You can also set your Favorite chats to always be on top of all chats in the Inbox. You can manage this on Beeper Desktop → Gear icon → Settings → Inbox → Inbox Ordering → Enable “Show Favorite Chats First”.

Inbox

These are the chats that are currently active. A chat is considered active when it matches one of the below criteria.

• Unread messages.
• Sent messages that match your Auto-Archive settings. The timer does not start until you are not viewing the room; you can update it in Settings → Inbox → Auto Archive “X” minutes after reading.
• Draft: You have typed a message but not sent it.
• Pinned: You can pin a chat to Inbox by hovering on a chat then clicking on the pin or by right-clicking the conversation and clicking on “Pin”. Keep in mind that pinned chats can be manually archived.

Archive

In the archive section, you'll find your inactive chats that do not match any of the criteria mentioned in the above two sections.

How to manage your Auto-Archive settings

To manage your Auto-Archive settings, go to Beeper Desktop → Gear icon → Settings → Inbox,

Here you'll find a small context menu where you can tweak some settings for Inbox and Archive.

Icons and buttons

Settings Buttons

Sweep

If you use Auto Archive after X minutes or you don't use Auto Archive at all, you will see the Sweep button (broom) often.

The button will appear only when read messages are still in Inbox.  Pressing the Sweep button will move your messages to Archive except for Unread messages and  Pinned chats.

Draft

Seeing this next to a chat means you have an unsent message pending.

Pin

This enables you to Pin a chat from Archive and makes it always available in your Inbox.

Pinned chats act like any other room in the inbox and will be ordered with the most recent activity at the top.

Archive

Marks an active chat as done and moves it to Archive.

Presented when hovering over an active chat.

Low Priority

Marking a chat as Low Priority will not just move that chat to a Low Priority Space but will stop the chat from making any notification, audible and visual. We recommend this option for unwanted chats, spam. Chats that you don't want to see in your Inbox.

The Design: iOS

Your iOS Inbox will be separated into three sections.

Favorites

These are the chats that you choose to set up as Favorites. Hence, they are always accessible. You can add to Favorites by long-pressing the chat and choosing Favorite.

Inbox

These are the chats that are currently active. A chat is considered active when it matches one of the below criteria.

• Unread messages.
• Sent messages that match your Auto-Archive settings. The timer does not start until you are not viewing the room; you can update it in Settings → Inbox → Auto Archive “X” minutes after reading.
• Pinned: You can pin a chat to Inbox by long-pressing the chat and then clicking on the pin.

Archive

In the archive section, you'll find your inactive chats that do not match any of the criteria mentioned in the above two sections.

Icons and buttons

Settings Buttons

This will present you with a small context menu where you can tweak some settings for Inbox and Archive.

Pin

This enables you to Pin a chat from Archive and makes it always available in your Inbox.

Pinned chats act like any other room in the inbox and will be ordered with the most recent activity at the top.

Archive

Marks an active chat as done and moves it to Archive.

Presented when long-pressing over an active chat.

Low Priority

Marking a chat as Low Priority will not just move that chat to a Low Priority Space but will stop the chat from making any notification, audible and visual. We recommend this option for unwanted chats, spam. Chats that you don't want to see in your Inbox.

The Design: Android

Your Android Inbox will be separated into three sections.

Favorites

These are the chats that you choose to set up as Favorites. Hence, they are always accessible. You can add to Favorites by long-pressing the chat and choosing Favorite.

Inbox

These are the chats that are currently active. A chat is considered active when it matches one of the below criteria.

• Unread messages.
• Sent messages that match your Auto-Archive settings. The timer does not start until you are not viewing the room; you can update it in Settings → Inbox → Auto Archive “X” minutes after reading.
• Pinned: You can pin a chat to Inbox by long-pressing on the room then clicking on the pin or by right-clicking the conversation and clicking on “Pin”.

Archive

These are the inactive chats that do not match any of the criteria mentioned in the above two sections.

Icons and buttons

Inbox Settings

Tap over your account avatar → Settings → Inbox

Pin

This enables you to Pin a chat from Archive and makes it always available in your Inbox.

Pinned chats act like any other chat in the inbox and will be ordered with the most recent activity at the top.

Presented when long-pressing over an active chat.

Archive

Marks an active chat as done and moves it to Archive.

Presented when long-pressing over an active chat.

Low Priority

Marking a chat as Low Priority will not just move that chat to a Low Priority Space but will stop the chat from making any notification, audible and visual. We recommend this option for unwanted chats, spam. Chats that you don't want to see in your Inbox.